Frequently asked questions
Certificates
Where do I find the lot number?
At the top of your certificate, next to the QR code. It starts with NS, for example NSXX10-01-25. You can type it with or without dashes.
Can I get a PDF copy of the certificate?
Yes. Send us your lot number on WhatsApp and we'll send you the PDF.
What does the certificate include?
Product, content per vial, analysis and expiry dates, appearance, identity, and purity for each component.
Orders
How do I place an order?
Message us on WhatsApp.
Is there a minimum order?
No. There is no minimum order.
Do you sell to individuals or only to distributors?
We sell to both individuals and distributors.